Shipping | Snow & Stars

I would like to pick up merchandise by myself or send somebody to pick up?

Yes you can pick up yourself or third party but we require an id to pick up, also freight and handling charge will be waived.

I would like you to ship third party. Can you do this?

Yes, we can ship to third party. Please inform us third party’s name, address, phone/fax number and e-mail address.

I placed an order but I will be out next couple weeks. I would like you to hold merchandise till i come back?

Yes, we can hold your merchandise in our warehouse but please inform us when you come back by calling to 1-800-852-snow or e-mail info@snowandstars.com (payment must be made when you purchasing merchandise.)

I want you to ship merchandise by ups overnight or 2 days?

Please call to 1-800-852-snow or e-mail info@snowandstars.com we can meet your request but we have to add special handling fee.

I want you to ship merchandise by us mail or other courier?

We use only UPSat this moment.

How soon will you ship merchandise I ordered?

We ship merchandise within 14 days but if we are unable to make shipment within 14 days, we will contact you and provide delivery idea.